If you have heard about the S$60 Public Transport Voucher but are not sure if you qualify or how to use it then this guide will explain everything. The voucher is part of the 2024 PTV Exercise but it continues into 2025 so there is still time to claim it. The government introduced this voucher to help Singaporeans with their daily transport costs. It works like stored value that you can use on buses and trains across the island. You do not need to pay anything to get it if you meet the requirements. To qualify for the voucher you must be a Singapore citizen. You also need to be at least 18 years old by the end of 2024.
What Is the Public Transport Voucher Scheme?
The Public Transport Voucher (PTV) is a government assistance programme designed to support lower-income households in managing changes to public transport fares.
Each eligible household receives S$60. This amount is issued per household, not per individual.
The voucher can be used to:
– Top up EZ-Link, NETS FlashPay, or Concession cards
– Pay for bus and MRT journeys
– Reduce everyday commuting expenses
The voucher cannot be withdrawn as cash or transferred to another person.
Singapore S$60 Public Transport Voucher 2026: Eligibility Criteria
Before applying or redeeming, confirm that your household meets the requirements.
You are eligible if:
– Your household’s per-person income is S$1,800 or less
At least one member of the household is a Singapore Citizen or Permanent Resident
There are no age restrictions and no minimum public transport usage required.
Why You May Not Have Received a Voucher Letter
A notification letter is required to redeem the Public Transport Voucher.
Households generally fall into one of two categories.
Automatic Notification Letter (Previously Received PTV)
If your household qualified for the voucher in earlier years and continues to meet the income criteria, the notification letter should have been delivered by December 2024.
Please check your mailbox, as this is a
Cost-of-Living Relief 2025 physical letter.
The Public Transport Voucher is part of the Cost-of-Living Relief 2025 measures introduced to help households manage rising expenses.
Application Process for Households Without a Letter
If your household meets the eligibility conditions but did not receive a notification letter, you can submit an application.
Application period: 14 January 2025 to 31 October 2025
You can apply through:
– The SupportGoWhere website
– Any Community Centre or Community Club (CC)
Once your application is approved, the notification letter will be sent to your registered address.
How to Redeem the S$60 Public Transport Voucher
After receiving the notification letter, redeeming the voucher is simple.
Redemption deadline: 31 March 2026. Vouchers not redeemed by this date will expire.
Option 1: Redeem via the SimplyGo App
This is the fastest and most convenient method.
Steps to follow:
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– Open the SimplyGo app
– Log in to your account
– Link your EZ-Link, NETS FlashPay, or Concession card
– Select the voucher option
– Enter the voucher code shown on the notification letter
– Choose the card for redemption
– The S$60 credit will be added instantly, with no queues or paperwork.
Option 2: Redeem at MRT or Bus Interchange Kiosks
This option is suitable if you do not use a smartphone.
You can redeem the voucher at:
– SimplyGo Kiosks
– Top-Up Kiosks
– Assisted Service Kiosks
Redemption steps:
– Tap your fare card on the kiosk
– Select the option to redeem a voucher
– Scan the QR code or enter the voucher number
– Confirm the transaction
– The S$60 value will be credited directly to your card.
Option 3: Assistance at Ticket Offices
If you encounter issues with the app or kiosks, assistance is available at:
– SimplyGo Ticket Offices
– Ticketing Service Centres
Please bring:
– Your notification letter
– Your MRT fare card
Staff will assist you with the redemption process on the spot.
